Using the WooCommerce Customer/Order XML Export Suite? Here are some troubleshooting tips to get you started! “My exports are freezing without completing!” This problem could be caused by a few different things. If any of these are a factor, the freezing might occur Option Table Limits are set to less than 250 characters You are … Continue reading
Interested in using WooCommerce Postcode Address Validation Plugin? Here are answers to some frequently asked questions to get you started! “Does postcode lookup work in admin?” No it does not at this time. “Why can customers check out even if their postcode doesn’t validate? Is this a bug?” Not a bug—it’s a feature! There are … Continue reading
The packer for the WooCommerce Aramex Plugin calculates shipping as follows: Packer finds boxes that fit items that need packed (H x W x D) Using volume, it packs all items that fit into the boxes It uses the largest box that fits 100% of the items or the box that fits the largest % … Continue reading
Using the WooCommerce Chained Products Plugin? Here are some tips to get you started! “Can I add several downloadable files to a single product? How?” Create each as as simple, downloadable product. Then, create a new product and “chain” all downloadable products to that new product. “Which product types does this plugin support?” All product … Continue reading
Using or thinking about using the WooCommerce Canada Post Shipping Plugin? Here are some tips to get you started! “DOM.EP rate isn’t working. Why?” The DOM.EP (Expedited) rate is only available if you’ve selected a “Quote Type” of ‘Commercial.’ The Canada Post office does not offer DOM.EP rate in store and neither does the plugin. … Continue reading
Using or interested in using the WooCommerce URL Coupons Extension? Here are some tips to get you started! “The coupon seems to be un-usable after one use. What’s going on?” Caching will break the url coupon. Common hosting platforms often cache. To work around this, try using a unique prefix for all coupons, such as … Continue reading
Thinking about using the WooCommerce Warranty Requests Plugin? Here are some tips to get you started! “Instead of a product-specific warranty request form, I’d like to add a generic form to my store. Can I?” Yes you can! The WooCommerce Warranty Requests Plugin comes with a handy shortcode: [warranty_return_form] Put this code in a page … Continue reading
Are you using the WooCommerce Anti Fraud Detection Plugin? Here are some tips for troubleshooting the plugin. “I’m not getting administrator emails. Why?” There could be a few reasons why you aren’t receiving emails sent by the WooCommerce Anti Fraud Detection Plugin. You’ll want to check that… Your admin email address listed in the WordPress … Continue reading
Thinking about using the WooCommerce Cart Reports Extension? Here are answers to some of the most frequently asked questions! “Does this plugin support automated emails to users who have abandoned carts?” Not at this time. “What kind of information about the customer does this plugin track?” The WooCommerce Cart Reports Extension tracks: cart contents, user … Continue reading
Are you using the WooCommerce Per Product Shipping Extension? Here are answers to some tips to get you started. “Can I import rates via CSV?” Yes you can! Go to Tools > Import >Per Product Shipping Rates.. Or, click the import button underneath a rate table. “Is there a specific way I need to format … Continue reading